Returns & Exchanges
At FlyHugz, we want your home to be your sanctuary. If you are not completely satisfied with your purchase, we offer a 30-day return window for all unused home goods in their original packaging.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack the items in their original FlyHugz packaging to ensure they are protected during transit and include all original tags.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing